ITIL, Italia


Ulteriori aggiornamenti sulle Certificazioni ITIL Foundation V3

Posted by itil-italia on November 15, 2008 at 1:24 PM
Vi abbiamo tenuto al corrrente di tutti gli aggiornamenti sulle certificazioni ITIL v3, un altro passo è stato fatto: il 12 novembre 2008 sono state approvate dal Qualification Board i primi suggerimenti scaturiti dal processo di revisone della certificazione Foundation e Foundation Bridge ITIL V3 che ha interessato un comitato costituito da Accredited Training Organizations che ha considerato i risultati emessi da una survey.

Dalle prime indicazioni l'attuale formato della certificazione sembra essere abbastanza soddisfacente anche se è opinione diffusa che gli obiettivi di apprendimento della qualificazione ITIL V3 Foundation (e Foundation Bridge) dovrebbero essere supportati da una maggiore durata dei corsi. I miglioramenti suggeriti, tutto sommato di piccola entità, sono finalizzati a migliorare la erogazione dei corsi e alla valorizzazione del contributo dell'esperienze dei clienti.

In breve i più significativi suggerimenti accolti:
  • modificare il Foundation Syllabus (variazioni che saranno ufficializate dal 17 dicembre 2008 e recepite dai test all'inizio del prossimo anno) in termini di adeguamento del livello di dettaglio di alcuni argomenti presenti ed eliminazione/inserimento di argomenti
  • alzare il grado di apprendimento minimo richiesto (con riferimento ai livelli 1 e 2 della Blooms Taxonomy) su alcuni argomentii in modo da garantire una maggior allineamento e preparzione per i corsi avanzati (Intermediate Level)
  • aumentare la durata dello studio degli argomenti all'interno dei corsi (da 16 a 18 ore per il corso Foundation, da 6,5 a 9,5 per il corso Foundation Bridge, si intende escluso il tempo per l'esecuzione del test)
  • garantire che i trainer dei corsi posseggano la qualifica ITIL V2 Foundation più quella ITIL V3 Foundation Bridge (o in alternativa ITIL V3 Manager Bridge)

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